"Let the team get to know each other without feeling like they need to censor themselves because the manager is there." Hey Jessica with a "Y" - I love it - and I love this story! Simply superb reading. I hope I didn't get carried away with the highlighting, but there were just so many great points. I've tried to hire virtual assistants in the past, just one at a time, on different occasions. I never found the right fit, as far as vision, commitment, and motivation for my projects, but I never considered putting together a small team to make things more structured and straightforward. I see a lot of great tips I could benefit from, if I use this model going forward. Thanks so very much Jyssica :-)